TEKCE Business Policy and Principles: Trust and Excellence

TEKCE Real Estate is a global real estate company with over 20 years of experience in the industry. Since our establishment in 2004, we have successfully closed tens of thousands of deals. Today, we are a trusted name in overseas​ property investment.

Our Core Values and Operational Standards at TEKCE

TEKCE's business policy and operational standards are shaped by a clear commitment to trust, transparency, and customer happiness. These core values guide every aspect of our work, from internal training and team management to customer service and after-sales support. Below, we outline the key principles that define how we operate and deliver exceptional real estate services worldwide.

100% Happiness: Our Commitment to You

Our customer happiness isn’t a marketing slogan; it’s a measurable goal tracked throughout the entire process. Every transaction at TEKCE is carefully managed to ensure that clients walk away 100% happy with their property purchase, sale, or rental experience. Every team member begins their journey with us through the TEKCE Academy, where they are trained on market expertise, legal processes, and, most importantly, our core mission: 100% customer happiness.

We believe that happy employees create happy customers. This philosophy shapes how we work, serve, and communicate with every client.

Best Price Guarantee: Verified and Updated Property Prices

TEKCE guarantees you won’t find the same property at a lower price anywhere else. We constantly update all property prices and monitor market changes. If you do find the same property listed for less elsewhere, we’re ready to honor our Best Price Guarantee policy. Any price match claims are reviewed and responded to within 4 hours. We have all signed agreements, verified and updated price lists.

Updated Listings: Real-Time Market Synchronization

Our portfolio team actively monitors all property listings. Thanks to our internal update frequency policies, automated alert systems, workflows and listing update tasks, property details, including prices and availabilities, are always up to date. Each property listing page displays the last update date, ensuring you always view the most up-to-date and accurate information. Today, we offer properties in Spain, Turkey, North Cyprus, and the United Arab Emirates. Whether you are looking for your dream holiday home, a lucrative investment, or a primary residence, our website has something for you.

Personalized Experience: Think Global, Act Local

With our advanced CRM system and MyTEKCE platform, we tailor the entire property search journey to your specific needs. From saved search criteria to wishlist management, clients enjoy full control over their buying, selling, or renting process. Our multilingual and local expert team listens carefully, understands your goals, and provides solutions that fit your lifestyle and wishlist.

While TEKCE operates as a global, corporate real estate company, we treat every client as a unique individual. Our personalized service approach ensures that each customer receives tailored guidance and attention throughout their journey with us. The results of this commitment speak for themselves; just take a look at the glowing customer reviews and testimonials from our happy customers on platforms like Trustpilot and Google Reviews.

Full Transparency: Honesty is the Best Policy

Whether you’re a buyer, seller, or partner, you’ll always have full access to your transaction details and documents through MyTEKCE. Every step is auditable and traceable, ensuring complete transparency. This core belief is what motivated many investors to work with us in multiple deals and build our reputation as a trusted real estate company. Therefore, every year, roughly 42% of our sales come from referral customers.

Transparent Commission Policy: No Hidden Costs or Surprise Fees

At TEKCE, commission rates and all service fees are disclosed upfront. Buyers will find the applicable commission clearly stated on every property detail page. We do not charge hidden fees or unexpected extra costs.

Legal Consultancy: In-House Lawyers and Partner Expertise

Buying property abroad comes with unique challenges. Every country has its own rules, regulations, and restrictions. Therefore, buying a home abroad with legal guidance is essential to ensuring your interests are protected. Our experienced in-house legal team and trusted partner lawyers provide comprehensive legal consultancy for your overseas property purchase. From due diligence to contract preparation and registration, your investment is protected at every step.

TEKCE Academy: First Step to Real Estate Business

Every TEKCE employee starts with intensive training at the TEKCE Academy. Our curriculum covers real estate market dynamics, legal regulations, customer service excellence, and our internal systems like CRM and CMS. Regular on-the-job training and internal updates ensure our team stays informed and ready to assist you.

Operational Excellence: Defined Roles and Responsibilities

TEKCE operates with clear role definitions, job descriptions, systematic task assignments, and a company-wide CRM and CMS that ensures information flow across all teams. Every agent has access to all property details, ensuring consistent service regardless of location or team member.

Innovation in Real Estate: PropTech Leaders

We’re proud creators of TeleProperty, TeleMortgage, WikiProperty and MyTEKCE, pioneering solutions in digital real estate services.

Developed in 2020 as a response to the pandemic-driven travel restrictions and shifting lifestyle needs, our TeleProperty platform allows you to view and explore properties in detail without leaving your home country. You can enjoy visual tours, reserve your dream home, and take advantage of short-term deals and campaigns.

On the other hand, TeleMortgage, the innovative platform, aims to eliminate the challenges posed by traditional mortgage applications. It allows you to manage and submit documents easily and enjoy a faster and more efficient financing process.

With WikiProperty, we created a knowledge platform where you can find answers to all your questions about real estate, from buying processes to legal procedures and market trends.

We also led the way by completing the world’s first real estate sale with cryptocurrency in 2017, proving our dedication to innovation. Today, we continue to offer flexible and secure payment options to meet our clients’ evolving needs.

Quick Response Time: Maximum 4 Working Hours

All inquiries are answered within 4 working hours. This rule is monitored across all departments and our Operations team ensures that every customer receives accurate information for their inquiry in their native language within 4 working hours.

Property Management Services: Hassle-Free Ownership Abroad

Investing in overseas property comes with unique management needs. TEKCE Property Management, handles your property’s management end-to-end, including rental management, tenant relations, and even tax declaration services. With TEKCE, your property stays in safe hands, even when you’re away.

Legal Compliance: Fully Licensed and Certified

We strictly adhere to local and international regulations. Our company is registered with multiple chambers of commerce, and all our licenses and certifications are publicly listed for transparency. We are registered with the Chamber of Commerce in all regions where we operate. You can find all our licences and certificates here.

Exit Strategy: Maximizing Your Investment Returns

When the time comes to sell your property, TEKCE ensures a fast and profitable exit from your investment. Thanks to our global marketing reach and MyTEKCE’s transparent sales tracking, we resell your property smoothly.

Sustainability: Long-Term Business Practices

Sustainability is embedded in every process we implement. Defined workflows, role-based task distribution, and documented systems help us deliver consistent, repeatable service that stands the test of time.

After-Sales Services: Free and Comprehensive

We continue to assist you with after-sales services even after the purchase is complete. From furniture packages to utility setups and bank account support, we offer comprehensive after-sales services at no additional charge.

Knowledge Sharing: Open and Accessible Information

We share what we know. We believe that informed decisions start with access to reliable information. That’s why we organize webinars in multiple languages, covering all aspects of overseas real estate investment that we know our clients care about, from legal procedures and market trends to financing options and lifestyle tips. During these live sessions, our expert team answers real-time questions from participants, providing insights based on their extensive experience. All webinars are also recorded and available anytime on our TEKCE TV YouTube channel for future reference. In addition to our digital efforts, we actively participate in real estate fairs and host roadshow events in various countries, creating face-to-face opportunities to connect with potential buyers. Sharing our knowledge openly across multiple channels is part of our commitment to helping clients make confident and informed investment decisions.

Find Your Dream Property with TEKCE Today

TEKCE Real Estate continues to grow in the industry, leveraging its extensive experience, legal expertise, and commitment to transparency. Whether you're a first-time buyer or an experienced investor, our team members are ready to guide you in making informed decisions. Call us today and find your dream property in our extensive portfolio!